![]() Please wait for a Samsung Agent to respond. Is there anything else I can assist you with? Visitor: Thank You for your time and effort. ![]() However, I will for ward your feedback to the appropriate department. Santen: I am really sorry we do not have exact information about the future updates. Visitor: Very well.will this be corrected soon or should I pack the home theater up for return? Santen: Samsung may release flash player update through firmware. Santen: I understand your concern, but it is not possible to install the flash player on your player. Visitor: It even gives 3 versions to download for few.but the bluray seems to block this download.WHY? Santen: I am truly sorry as of now it is not possible to download flash player on any of the Samsung devices. Visitor: It has web browser.I got to the site on the blu-ray afterall.but the site will not allow play of its content it gives a message saying that my device needs to download a newer version of adobe flash player. Santen: Is there anything else I can assist you with? I can conform you that the player does not have web-browser. Visitor: ABC says that their content needs a higher player verision. The ability to connect to the internet to play tv/ as well as all other media was a BIG part of why we choose to upgrade to blu-ray at all. Visitor: I am also sorry then as we will be sending this back. Santen: Why do you want to update the flash player on your player? Santen: Also, I see that your player does not have web-browser. Santen: I am truly sorry as of now it is not possible to update the flash player on any of the Samsung players. Santen: What is the model number of the player? Visitor: I am in need of info on which download I need to use to update my blu-ray's flashplayer? Santen: Hi, thanks for reaching out to Samsung tech support. I am really bummed about this and sorry to be the one to have to pass it on. When I ask if this would be corrected soon, I was told that it MAY be corrected via a firmware update but they could not say for sure or if so when that might occur. ![]() it is currently not possible to download the upgrade to the flash player to our smart tvs. according to a live chat I just had with a samsung rep.
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